solverde group
Privacy Policy & Cookies
1. Protection of Personal Data Framework
The Privacy Policy rules the way the company SOLVERDE – Sociedade de Investimentos Turísticos da Costa Verde, S.A. (hereinafter referred to as SOLVERDE S.A.), which operates the website www.gruposolverde.pt (hereinafter referred to as the “Site”), uses and protects the information that is provided by the user as well as the information that is collected by us when you are browsing the Site. By using the site, the client (hereinafter referred to as the “User”) declares to have read, understood and accepted to be subject to the conditions of the present Privacy Policy, Cookies Policy and the General Terms and Conditions of the site.
SOLVERDE S.A. undertakes to respect the obligations imposed by Regulation (EU) 679/2016 of 27 April 2016, as well as the legal and deontological principles in force in national, European and international legislation on Privacy and Protection of Personal Data concerning the information or the personal data that may be intentionally communicated, whether in the context of browsing the Site or in the context of the relationship with SOLVERDE S.A. and its Subcontractors.
The data handled by SOLVERDE S.A. are those strictly necessary to fulfil the purposes of client management (including the definition of profiles); marketing and advertising, billing for purchases and services, contractual and pre-contractual diligence.
SOLVERDE S.A. undertakes to respect the obligations imposed by Regulation (EU) 679/2016 of 27 April 2016, as well as the legal and deontological principles in force in national, European and international legislation on Privacy and Protection of Personal Data concerning the information or the personal data that may be intentionally communicated, whether in the context of browsing the Site or in the context of the relationship with SOLVERDE S.A. and its Subcontractors.
The data handled by SOLVERDE S.A. are those strictly necessary to fulfil the purposes of client management (including the definition of profiles); marketing and advertising, billing for purchases and services, contractual and pre-contractual diligence.
2. Security of Browsing
The information collected allows us to guarantee that the user of the Site enjoys a simple, friendly and safe browsing, as well as enjoying an excellent level of quality in the responses. Our aim is to offer the best possible service, guaranteeing that the use of the site www.gruposolverde.pt remains safe and in accordance with Portuguese, European and international legislation.The site www.gruposolverde.pt is verified by DigiCert, Inc. for the protection of your personal data. The encryption with a digital certificate keeps private, both the information sent, as well as that received from the website.
3. Type of Information and Data Processed and Grounds for Lawfulness
Data processing operations are legal when:The processing of personal data is necessary for the performance of a contract pursuant to Article 6(1)(b) of the GDPR: sale of products, repair services and delivery services;when the Data Subject has given his or her consent to the processing of his or her data, pursuant to Article 6(1)(a) of the GDPR: customer files, profiling and transmission of data to third parties;when the processing derives from a legal obligation under article 6, paragraph 1, al. c) of the RGPD: invoicing.
4. Protection of Credit Card Data and Personal Information
On the SOLVERDE S.A. website, the following information is collected:
all personal information that the user enters and submits, such as name, date of birth, email address, telephone contact and payment details. SOLVERDE S.A. only collects information necessary for creating Privilege Club loyalty forms as well as for hotel and event reservations;data allowing us to recognise you and your preferences as well as the way you use our website. This treatment avoids having to re-enter information every time you visit and access the site. This data is collected by cookies while you are browsing the site. A complete guide to our cookie policy as well as an explanation on how you can control cookies on your device can be found here (link to cookie policy);your IP address (i.e. the individual identification number of your computer) is automatically recorded by our web server. This functionality serves to analyse your interest in the site, as well as to know your location (e.g. county/city), which will allow us to offer you relevant information that serves your purposes about our shops and services;your preferences and the use of alerts, through e-mails that we send you, in case you choose to receive e-mails about products and offers.
all personal information that the user enters and submits, such as name, date of birth, email address, telephone contact and payment details. SOLVERDE S.A. only collects information necessary for creating Privilege Club loyalty forms as well as for hotel and event reservations;data allowing us to recognise you and your preferences as well as the way you use our website. This treatment avoids having to re-enter information every time you visit and access the site. This data is collected by cookies while you are browsing the site. A complete guide to our cookie policy as well as an explanation on how you can control cookies on your device can be found here (link to cookie policy);your IP address (i.e. the individual identification number of your computer) is automatically recorded by our web server. This functionality serves to analyse your interest in the site, as well as to know your location (e.g. county/city), which will allow us to offer you relevant information that serves your purposes about our shops and services;your preferences and the use of alerts, through e-mails that we send you, in case you choose to receive e-mails about products and offers.
5. Exercise of Data Subjects’ Rights
You may at all times exercise your rights (the right of access to personal data, the right to delete personal data, the right to rectification of personal data, limitation of processing, opposition to processing and the right to data portability) through our Data Protection Officer, whose contact details are at the end of this Privacy Policy, unless any of the restrictions provided for in Regulation 679/2016 apply.The user may, at any time, withdraw the consent already given for processing based on this basis of lawfulness, without such withdrawal having any effect on the lawfulness of the processing carried out until then.You can change/update your personal data in your customer area. You can also do this via email.You can, at any time, oppose SOLVERDE S.A. sending you marketing communications by using the “opt out” option given for each and every communication you receive.Alternatively, you can use our contact form by sending an email as follows:Write “Marketing No” in the subject line and the following information in the body of the email:Full namePostal address, including postcodeEmail address
6. Modifications to the Privacy Policy and Cookies
SOLVERDE S.A. may freely and unilaterally modify the present Privacy Policy and Cookies at any time.Whenever there are modifications to this policy, the Player will be informed when next logging on to the Site.
7. Applicable Law and Jurisdiction
The present Privacy Policy and Cookies are regulated by European legislation and by the applicable national legislation. Only Portuguese jurisdictions will have jurisdiction to resolve any conflict regarding the interpretation or execution of this policy.